Praise for One Minute Manners
“One Minute Manners offers quick, practical answers to the everyday situations we face in the workplace. From mastering the handshake to avoiding e-mail gaffes, this book serves as a survival guide for senior managers and entry-level employees alike. More than just preventing a faux pas, Sabath illustrates how playing your cards right at work can actually help advance your career.”
– Rod Kurtz, Senior Editor, Inc.com
“Ann Marie Sabath does a great job succinctly looking at common, everyday work situations and providing guidance for any new or seasoned professional.”
– Meg Flournoy, Associate Director, Duke University, Fuqua School of Business Career Management Center
“ Helpful and concise. A clever, quick read for anyone who deals with people on a regular basis—that would be everyone in business.”
– David Crompton, V.P., Merchandising, Waterford Wedgwood
“Lots of gems to support anyone who cares to make a good impression. A great refresher on public behavior. Astute, perceptive and comprehensive.”
– Sean Hoolehan, President, Golf Course Superintendents Association of America
About the Book
What makes the difference between an ordinary professional and an extraordinary one? A mastery of business manners. That’s why Ann Marie Sabath’s pocket-sized guide to business etiquette emergencies is indispensable for new hires and college graduates just starting out, as well as a valuable tool for career veterans looking to add finesse to their workplace repertoire.
Unlike typical business etiquette manuals which run over with irrelevant advice, One Minute Manners is the source for quick solutions to the most awkward situations any professional will ever face at work—as taught by Sabath during her twenty years of domestic and international etiquette consulting for Fortune 500 companies.
In her trademark, easy-to-understand style, Sabath assists professionals in overcoming awkward situations such as:
- A bore has latched on to you at a company event. How do you tactfully break away?
- You’ve mistakenly forwarded a confidential message to the wrong person. Now what?
- You show up for a client meeting only to realize that you’re dressed too casually. What do you do?
- You want to introduce a client; however, his name has escaped you. What do you do to get the person to say his name?
Covering everything from how to deal with the fall-out of a hasty e-mail to discreetly letting a server know you are picking up the bill for everyone at the table, One Minute Manners minimizes business awkwardness and maximizes your chances for professional success.
About the Author
Ann Marie Sabath is one of the world’s leading business protocol experts. She has written seven books, including Business Etiquette In Brief and Business Etiquette: 101 Ways To Conduct Business With Charm & Savvy. Sabath is also the founder of At Ease Inc., a nationally recognized company specializing in domestic and international business etiquette, where she has assisted individuals in guiding their business behavior in Asia, Europe and Latin America. Sabath is a frequent speaker for the country’s top law firms, banks, accounting firms and investment and insurance companies. A few of her clients include Aetna, American Express, Citicorp, Deloitte & Touche, Merrill Lynch, Fifth Third Bank, Dorsey & Whitney, among hundreds of others.